Cancellation policy on Europcar Guadeloupe
Find out all the frequently asked questions about contract changes or cancellation
If you're looking for answers about changing or canceling a car rental, you've come to the right place.
We understand that life can be unpredictable and that sometimes changes need to be made. Whether it's extending the length of your car rental or changing the type of vehicle, we have all the information you need to make these changes with confidence and ease.
If you need to change or cancel your car rental, don't hesitate to contact us. Our friendly customer service team will be able to answer all your questions and guide you through the process.
Customer service number : 05 90 93 18 15
Can I modify my reservation online ?
The modification of a reservation cannot be done directly on the website /. If you wish to modify your file, you will have to send your request for change by e-mail to the Europcar Guadeloupe Reservation Center (info@europcar-guadeloupe.com) Please note that the modification of your reservation may be subject to possible penalties (general conditions of sale online). Also, in order to avoid any inconvenience, we advise you to subscribe to the Modification-Cancellation insurance, when you make your reservation.
Can I cancel my reservation online ?
It is not possible to cancel a reservation online. To invalidate a file, you must send an email to the Europcar Guadeloupe Reservation Center (reservation.europcar@gbh.fr) specifying the references of the latter. You will then receive a message informing you that your request has been taken into account.
Please note that cancellations are subject to conditions and may lead to possible penalties (see general conditions of sale online). Also, to avoid any inconvenience, we advise you to take out the Modification-Cancellation insurance when you make your reservation.
Are my financial details properly protected during online payment?
Yes, our online reservation site is totally secure with an SSL server (data encryption system) which guarantees the confidentiality of the transaction.
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