At Europcar Guadeloupe, customer satisfaction remains our top priority. We pride ourselves on providing high quality car rental services to our customers, and value their feedback and comments.
It's vital that our customers take a moment to share their thoughts about our service. Your shared experiences are a vital part of our continuous improvement process. It enables us to see what we're doing well and where we can make improvements.
Customer reviews are an invaluable source of information for other travelers considering renting a car, enabling them to make informed decisions. What's more, positive reviews reinforce future customers' confidence in our company, while constructive criticism gives us the opportunity to solve problems and adapt our services to better meet your needs.
Your feedback plays a central role in our commitment to consistently delivering a superior car rental service.
We therefore strongly encourage you to share your experience and contribute to the continuous improvement of our services !
Discover the different opinions of Europcar customers :
Date of review : 24/09/2023
"Simple booking, quality vehicle well maintained, friendly staff"
Date of review : 20/09/2023
"Very good experience with Europcar. The staff is top notch... Special attention to Chloe who showed professionalism following the loss of my laptop left in the car. She went out of her way to return it to me... Many thanks again..."
Date of review : 18/09/2023
"Good welcome, fast service, impeccably clean vehicle, keep it up"
Review date : 26/08/2023
"Very professional agency, great availability of advisors always ready to accompany you...I spend 3 to 4 times a year...always satisfied..."
Review date : 25/08/2023
"Very good experience, great staff, clean and new car. Very good"
Review date : 16/08/2023
"Completely satisfied. Vehicle conforms to request and works perfectly. Quality reception, courteous and professional, same appreciation for the vehicle return."
Date of review : 28/07/2023
"Good rental experience. Friendly staff."
Date of review : 16/07/2023
"Perfect! Very friendly and accommodating team."
Date of review : 02/07/2023
"Fast and efficient team, bottle of water appreciated on arrival. Pick-up and drop-off of vehicle no problem."
Date of review : 27/06/2023
"We are completely satisfied with Europcar, whom I contact every time I travel to Guadeloupe. The welcome, the pick-up, the drop-off, the shuttle service, everything went very well."
Date of review : 21/06/2023
"Team ALWAYS very welcoming and professional. The small bottle of CAPES on getting off the plane is very much appreciated."
Date of review : 12/06/2023
"Reception and return impeccable and with pleasant people."
Date of review : 28/05/2023
"Efficient and good value for money."
Review submitted : 05/19/2023
"After making my reservation through the Europcar Guadeloupe website, all the steps on site went smoothly with no "unpleasant surprises". Good welcome by the staff, the small bottle of water on arrival was welcome, the shuttle, etc...Everything was top notch. Thank you."
Date of review : 12/05/2023
"Recent quality vehicle, Good service, very correct rate. Very pleasant and efficient staff."
Date of review : 17/09/2023
"Friendly welcome Car rather adapted to the region However, equipment: bare minimum: air conditioning and that's it!"
Date of review : 12/05/2023
"Everything was booked and paid for from France. And when we picked up the car on the spot, we are told that the car wash is to be done by ourselves or will be charged in the 25 euros. Unheard of...!!!!"
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@europcar Guadeloupe