When booking a car rental in Guadeloupe, unexpected events can sometimes change your plans. To give you greater flexibility, Europcar Guadeloupe offers clear cancellation conditions, so you can travel with greater peace of mind.
Flight canceled or delayed, change of plans, personal circumstances...
At Europcar Guadeloupe, we have everything in place to ensure that canceling your car rental is simple and stress-free.
Free cancellation is the ideal option for anticipating last-minute changes.
✅ Refund of the total prepaid amount
✅ Cancellation possible up to 24 hours before the start of the rental
✅ Simple, clear, and no-surprise protection before your arrival in Martinique
€35 per reservation
An affordable option to secure your Europcar car rental, regardless of the reason for cancellation.


You have purchased cancellation insurance
You can submit your request through your online account, or contact us by email or phone. The prepaid amount will be fully refunded, except for the €35 cancellation fee. Cancellation possible up to 24 hours before the start of the rental
You booked directly on our Europcar Guadeloupe website (without cancellation insurance)
You can submit your request through your online account, or contact us by email or phone. Standard cancellation terms apply (see below or our general rental terms and conditions).
You booked through a third-party site (Booking, etc.)
Please contact the platform where you made your reservation (e.g., Booking, etc.) directly to cancel. The partner’s cancellation terms apply (see their terms and conditions).
⚠️ In the event of a no-show on the scheduled date, no refund is possible unless Europcar has been notified in writing in advance.
Without the cancellation insurance option, the following conditions apply:
Time before the start of the rental period | Reimbursement / fees |
|---|---|
From 30 days before the start of the rental period | Refund of the rental amount, subject to a €50 cancellation fee. |
Between 29 and 15 days before the start of the rental | Refund of the rental amount, subject to a cancellation fee of 50% of the total booking amount, with a minimum fee of €50. |
Between 14 and 3 days before the start of the rental | Refund of the rental amount, subject to a cancellation fee of 75% of the total booking amount, with a minimum fee of €50. |
Less than 3 days before the start of the rental | No refund. |
En cas de non-présentation le jour prévu, aucun remboursement n’est possible si Europcar Guadeloupe n’a pas été informé par écrit au préalable.
Discover our other Europcar Guadeloupe options and services and travel with peace of mind.
The THW guarantee allows you to limit your financial responsibility in case of theft or attempted theft of the rented vehicle (except for exclusions provided for in the Europcar Guadeloupe General Rental Conditions)
For a successful stay and at a lower cost, opt for the partial redemption of excess in order to reduce the amount of financial liability applicable in the event of damage caused to the vehicle.
CDW protection limits your financial liability in the event of an accident or damage to the leased vehicle.
The optional SCDW coverage allows for the total removal of your deductible in the event of a claim.
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