Cancellation policy on Europcar Guadeloupe

Find out all the frequently asked questions about contract changes or cancellation

If you're looking for answers about changing or canceling a car rental, you've come to the right place.

We understand that life can be unpredictable and that sometimes changes need to be made. Whether it's extending the length of your car rental or changing the type of vehicle, we have all the information you need to make these changes with confidence and ease.

If you need to change or cancel your car rental, don't hesitate to contact us. Our friendly customer service team will be able to answer all your questions and guide you through the process.

Customer service number : 05 90 93 18 15

The modification of a reservation cannot be done directly on the website /. If you wish to modify your file, you will have to send your request for change by e-mail to the Europcar Guadeloupe Reservation Center (info@europcar-guadeloupe.com) Please note that the modification of your reservation may be subject to possible penalties (general conditions of sale online). Also, in order to avoid any inconvenience, we advise you to subscribe to the Modification-Cancellation insurance, when you make your reservation.

It is not possible to cancel a reservation online. To invalidate a file, you must send an email to the Europcar Guadeloupe Reservation Center (reservation.europcar@gbh.fr) specifying the references of the latter. You will then receive a message informing you that your request has been taken into account.

Please note that cancellations are subject to conditions and may lead to possible penalties (see general conditions of sale online). Also, to avoid any inconvenience, we advise you to take out the Modification-Cancellation insurance when you make your reservation.

Yes, our online reservation site is totally secure with an SSL server (data encryption system) which guarantees the confidentiality of the transaction.

Find our FAQ

Questions before your rental ?

Questions during your rental ?

Questions about the end of your rental ?

Questions about rental changes and cancellations ?

Newsletter Icon
Don’t miss our latest offers!

Receive our promotions, special offers, and car rental tips for Guadeloupe directly by email.

You can unsubscribe at any time using the link included in every email. Please see our Privacy Policy.

logo-europcar.svg
READY by Europcar Download Badge – Google Play.svg

READY Google Play

READY by Europcar Download Badge – App Store.svg

READY App Store

logo-world-travel-awards.svg

World Travel Awards 2025